Question 1

How much does cleaning cost?

Accepted Answer

It depends on the space. Square footage, scope, condition, and the crew the job needs all factor in. That's why we don't publish flat rates: we walk your space free of charge, then send a written estimate, usually within a day. No obligation and no surprises.

Question 2

What happens during the walkthrough?

Accepted Answer

We visit your space at a time that works for you, walk the scope together, and note the square footage, condition and access. It takes 15–30 minutes for most spaces, it's completely free, and you'll have a written estimate shortly after, usually the same day.

Question 3

What areas do you serve?

Accepted Answer

We're based in Lake County and work throughout Central Florida, including Clermont, Minneola, Winter Garden and well beyond. If your property is in the region, call us or request an estimate and we'll confirm right away.

Question 4

Are you licensed and insured?

Accepted Answer

Yes. Limpios is licensed and carries general liability insurance. A Certificate of Insurance (COI) is available on request, and we can arrange higher coverage limits if your property needs them. Everyone on the team is vetted and background-checked before they set foot on your site.

Question 5

How do you handle keys and access?

Accepted Answer

Keys and any alarm or entry codes are kept in a secured lockbox with access limited to upper management only. They are never handed out to individual cleaners. We set up access with you during the walkthrough.

Question 6

Are your products safe for offices, kids and pets?

Accepted Answer

Yes. We use eco-friendly products that are tough on dirt but gentle on the people, and pets, who use the space. If anyone on site has allergies or sensitivities, tell us and we'll adjust.

Question 7

Do I need to provide supplies or equipment?

Accepted Answer

No. We bring our own professional equipment and eco-friendly supplies. If your facility requires a specific product, that's no problem. Just let us know during the walkthrough.

Question 8

What if I'm not happy with the cleaning?

Accepted Answer

Then we make it right. If anything's off, call us within 48 hours and we'll come back and re-clean it, free. That's the deal, no arguing about it.

Question 9

Do you clean homes for move-in/move-out?

Accepted Answer

For move-in/move-out turnovers, yes. We clean empty units between tenants so they pass a property manager's or realtor's inspection. We focus on vacant-unit turnovers and commercial spaces rather than routine cleaning of occupied homes. Request a free estimate and we'll set up a walkthrough.

Question 10

Do you offer service in Spanish?

Accepted Answer

Claro que sí. Limpios is fully bilingual, so we're glad to help you in English or Spanish, whether that's by phone, by message, or on site.

Question 11

How do I book or get an estimate?

Accepted Answer

Fill out the online estimate request in about two minutes, or just call us. Either way we'll schedule a free walkthrough and lock in a time that works for you.

Carpet cleaning

What's included

On the job

Related services

Commercial cleaning

Move-in / move-out cleaning

Window cleaning

Frequently asked questions

Ready to hand off the cleaning?